International Shoppers

Regardless of your nationality or the location from which you are browsing our website, if you plan to make the payment through a non-Indian bank or card, you qualify as an international shopper. We regret that our online sales facility on this website is not currently available to you. You are welcome to browse our creations and pick your favorites. We can organize special payments through Paypal for you and deliveries to your home country in collaboration with Fedex or The Indian Postal Service. All you need to do is follow the below steps:

  1. Send us an email on sales@chiaroscuro.in with the subject "International Shipping Request - <<Full Name Of the Bag You Wish To Purchase>>."  
  2. Please mention your full name, address and contact number on the email.
  3. Within 1 working day of your sending us this email, you will receive an email quotation from us that will include the price of the bag in USD and a shipping quote by Fedex and the Indian Postal Service. Please note that product prices may vary marginally from those visible on the site in Indian Rupees (INR) to account for currency conversion rates. 
  4. If the quotation is agreeable to you, kindly send us a confirmation email.
  5. You will receive an email invoice with the subject "You've received an invoice from Studio Chiaroscuro." The email will contain the details of your purchase, payment amount and a Paypal link to make the payment. Please also note that until the payment is made, we are unable to book any particular style in your name. An early payment will ensure that the bag you love does not get sold to someone else!
  6. Once the payment is made, you will receive a confirmation email from us mentioning transaction success.
  7. Dispatch of the bag will be done within 1-2 working days of the payment receipt in the case of a Ready-To-Ship product and post the requested lead time for a Made-To-Order product. Courier tracking details will be shared with you on the dispatch date itself and you can track the parcel online on http://www.fedex.com/in/ or http://ipsweb.ptcmysore.gov.in/ipswebtracking/ 
  8. Customs duties and levies if applicable shall be borne by the customer.

If you have any questions, we are just an email to feedback@chiaroscuro.in away.